Care Partners – Changing the Language and Culture of Care

This two-year project aimed to improve the wellbeing and quality of life for residents and their care partners at Dorrigo Multi-Purpose Service. Through adoption of Eden Alternative® cultural change principles and innovative work practices, a wide range of resident and staff programs were implemented to create care relationships within an elder-directed community.

This cultural transformation program has positively influenced staff morale, increased the profile of aged care nursing as a specialty and encouraged staff to pursue further education and research in aged care. The success of the program has positioned Dorrigo Multi-Purpose Service as a leading provider of quality aged care services.

Category Winner: Smarter, Safer Vitals Monitoring

The project aimed to improve the accuracy of clinical data in the medical record to create a safer healthcare environment for patients. Through key partnerships with Mosaiq and Welch Allyn the automated capture and transmission of vital signs to the Mosaiq electronic medical record was achieved.

This world first oncology project uses wireless mobile technology to capture and transmit vital sign data, eliminating the need to write or type vital signs into the patient record. Through an innovative approach to clinical data management, the project has eliminated transcription errors, improved clinical staff efficiency and provided ‘real time’ information to assist clinical decision making.

This project is dedicated to the late Klaus Daro. Without Klaus’s hard work the project would not have been possible.

The StEPS Social Storybook

The StEPS Social Storybook uses pictures to outline the visual screening test conducted by StEPS Nurses for the early detection of visual defects in pre-school children.

The book has been created to prevent anxiety and increase visual screening compliance for all children undergoing the procedure, especially those who are shy, have disabilities or are on the Autism spectrum.

The stories are personalised with each StEPS Nurse’s photo, enabling children to easily identify them and includes pictures of the two-coloured occlusion glasses identifying how they are worn during the screening process.

The social storybook is utilised at 110 preschools and has resulted in a 21 per cent increase in screening numbers.